How to Verify Exness Account

Account Verification Requirements in Philippines

Our company mandates all traders in the Philippines to complete the verification process before enabling live trading features. This measure aligns with regulatory obligations and enhances fund protection. Verification requires submission of identity and address documents specific to Philippine residents. Accepted identity proofs include Philippine passports, driver’s licenses, and government-issued IDs. Documents must be clear, in color, and submitted in JPEG, PNG, or PDF formats, each not exceeding 8MB.

Verification processing typically takes between 24 to 72 hours during Philippine business days. The verification team works from Monday to Friday, 9:00 AM to 6:00 PM Philippine Standard Time. Completing verification unlocks deposit, withdrawal, and full access to trading instruments including forex and CFDs.

Identity Document Submission Process

To start, log in to your Personal Area and open the account settings menu. Locate the verification section and click the “Upload Documents” button to access the secure submission portal. Select “Identity Verification” and choose the document type applicable to Philippine residents. Supported documents include passports, driver’s licenses, and unified multi-purpose IDs.

Use a well-lit environment to take clear photos without shadows or glare. Ensure the entire document fits within the frame with legible text. Upload files either via the encrypted web portal or the Exness mobile app’s camera feature for instant submission. Our system automatically verifies file quality and format compliance before accepting uploads.

Philippine Passport Verification

Submit the biographical data page showing photo, signature, and personal details. Ensure the passport is valid for at least six months beyond the submission date. Our system extracts data such as full name and passport number for automated cross-checking. If the document is damaged or unclear, manual review will be applied.

Driver’s License Requirements

Upload clear front and back images of your Philippine driver’s license. Both plastic and paper formats are accepted. License details must exactly match your account registration data. Any discrepancies may require additional documents for verification.

Government ID Acceptance

We accept multiple forms including unified multipurpose IDs, postal IDs, professional regulation commission IDs, and social security system cards. Identification must display valid photos, signatures, and expiry dates. Expired documents are not accepted and must be renewed prior to submission.

Address Verification Documentation

To verify your address, submit documents issued within the last 90 days displaying your full Philippine address. Accepted proofs include utility bills, bank statements, and government correspondence. Documents must clearly show your name as registered and include barangay, city, and postal code details.

Utility bills from Manila Electric Company, PLDT, and local water districts are accepted. Bank statements should originate from regulated Philippine banks such as BPI, Metrobank, and PNB. Government-issued documents like tax declarations or local government certifications must carry official seals.

• Document must be dated within 3 months
• Full name and address must match registration
• Official letterhead or government seal required
• Clear and unaltered text is necessary
• Partial or abbreviated addresses are not accepted

Document Upload Technical Specifications

Our platform supports JPEG, PNG, and PDF formats with a maximum size of 8MB per file. Images should have a resolution exceeding 300 DPI to ensure clarity. Multiple pages must be uploaded as separate files. Color documents are preferred for better recognition of security features.

Use document scanning apps or stable camera setups to avoid blur or distortion. Avoid flash reflections and ensure all document edges are visible within the frame. Scanned PDFs should be single pages without password protection for smooth processing.

Image Quality Standards

Photograph documents flat and avoid cropping edges or important details. Shadows, glare, or reflections may cause rejection. Keep the camera parallel to the document to prevent perspective distortion.

File Format Optimization

JPEG is suitable for photographic images, while PNG is preferred for documents with text and graphics. PDFs should be single-page and unencrypted. Multi-page documents must be split into individual files.

Verification Process Timeline and Status Tracking

After document submission, an automated quality check begins immediately. Manual review follows within 24 to 48 hours during Philippine business hours. Weekend submissions continue the next working day. Verified accounts receive notifications via email and updates appear in the Personal Area dashboard.

Rejected documents come with detailed feedback on issues such as quality or mismatched information. Resubmissions are allowed promptly with improvement guidelines. Verified users can start trading without restrictions.

Expedited Verification Options

Premium Philippine accounts receive priority processing, often completing within 12 to 24 hours. Contact local customer support for expedited service during market volatility or urgent trading needs. Additional documentation may be requested for fast-track approval.

Common Verification Issues and Solutions

Verification failures often arise from blurry images, expired IDs, and address mismatches. Correct these by retaking photos with proper lighting, renewing documents, and updating your account information. Name discrepancies due to nicknames or abbreviations require official name change documents from Philippine civil authorities.

File size or unsupported formats also cause rejections. Compress images without reducing clarity and convert files to JPEG, PNG, or PDF as needed. Rejected documents can be resubmitted immediately after addressing the issues.

• Blurry images: Retake with better lighting
• Expired documents: Renew before submission
• Address mismatch: Update account or provide explanation
• Name discrepancy: Submit legal documents
• File size issues: Compress files properly
• Format problems: Use accepted formats

Resubmission Procedures

Use the same upload portal to send corrected documents. Our system retains submission history for reference. Multiple rejections may trigger manual reviews or requests for additional information to ensure compliance.

Enhanced Security Features and Compliance

We protect submitted documents using AES-256 encryption and secure server storage. Fraud detection employs AI algorithms to identify suspicious activity. Access control incorporates multi-factor authentication to safeguard account data.

Our procedures comply with Bangko Sentral ng Pilipinas regulations and ISO 27001 standards. We also utilize biometric verification through facial recognition comparing selfie uploads with identity documents. This reduces identity theft risk and enhances account security.

Regulatory Compliance Requirements

Philippine laws mandate strict customer identification and monitoring. We exceed these through continuous audits and enhanced verification protocols. Our process supports ongoing transaction monitoring in accordance with Bangko Sentral ng Pilipinas guidelines.

Post-Verification Account Features and Trading Access

Once verified, Philippine traders can deposit via local bank transfers, e-wallets, and international payment systems. Withdrawal processing typically takes 1 to 3 business days for local banks. Verified accounts gain access to full trading instruments including forex pairs, commodities CFDs, and indices.

Leverage options increase after verification, varying per account type and instrument. Professional traders may apply for higher limits with additional documentation. Verified users benefit from priority customer support and advanced risk management tools such as stop-loss and negative balance protection.

Our mobile app for iOS and Android offers full trading capabilities with real-time quotes and order execution optimized for Philippine networks. Verified accounts unlock educational resources and market analysis tools to support trading strategies effectively.